Never Lose a Lead to a Missed Call Again
When you miss a call, ConnectFirst texts them back within 30 seconds. Before they've found the next number on Google, you've already started the conversation.
Every missed call is a job you didn't book
HVAC operators miss 30–60% of inbound calls. You're under a unit, driving between jobs, or already on another call. Most of those people just move on to the next number.
ConnectFirst sends a text from your business number the moment someone hangs up without reaching you. Within 30 seconds. You're still on the job. They still hear from you.
What you get
The follow-up happens on its own. You just do the work.
30-Second Auto Text-Back
When someone hangs up without reaching you, they get a text from your number within 30 seconds. Most callers haven't moved on yet.
TCPA Compliant by Default
STOP/HELP handling, 48-hour duplicate suppression, A2P 10DLC compliance. It's all baked in — nothing to configure.
Real-Time Dashboard
Missed calls, texts sent, replies — all in one place. Toggle automation on or off, edit your template, see who responded. Nothing changes about your phone.
Works With Your Existing Number
You keep your number. ConnectFirst uses a tracking number that forwards to your existing line. Customers call the same way — you just stop missing as many.
Reply Forwarding to Email
When someone replies, the message lands in your email. Respond when you have a minute. No new app.
Fully Customizable Templates
Edit your auto-text from the dashboard. Add a booking link, a special offer, whatever you want. It goes out exactly as written.
See activity in one place
Toggle automation, edit templates, and review every missed call and outbound text from the operator dashboard.
How it works
Set up once. Runs on its own after that.
A prospect calls your business
The tracking number rings your phone as usual. Pick up and nothing's different.
You miss the call
The system detects the missed call. Doesn't matter if you're under an AC unit or on the highway.
They get a text in 30 seconds
Within 30 seconds, an auto-text goes out from your number with whatever you've set in the template.
You close the job
Their reply lands in your email. Respond when you're done with the job.
Frequently asked questions
Have a question not listed here? Reach out.
Live Demo
See it work in 30 seconds
Call the demo line or enter your number to experience the product firsthand.
Option A
Call the demo line
Let it ring unanswered. You’ll receive the auto-text in about 30 seconds.
(888) 325-8525Option B
Text yourself a sample
Enter your number and get the exact message your customers would receive.
Want the full picture? See the full demo page or read how it works.
Want to see if it's a fit?
Send a message and we'll take it from there. Takes about two minutes.